Refund policy
Ben has a 2-day return policy
To be eligible for a return:
- Your item must be unworn and unused
- With tags, and in its original packaging
- You’ll also need the receipt or proof of purchase
To start a return, b4nbklys@icloud.com
Returns will need to be picked up in-person
Ben will send text instructions
On how to book a collection
Items sent back without requesting a return
Will not be accepted
Damages and issues
Please inspect your items upon reception
And contact ben immediately if:
- The item (s) is defective, damaged or wrong
So that ben can make the issue right
Exceptions / non-returnable items
These items cannot be returned:
- Perishable goods (such as food or flowers)
- Digital products (such as downloads)
- Personal care goods
- Ben does not accept returns for tech items
Sale items or gift cards are also not returnable