Refund policy

Ben has a 2-day return policy


To be eligible for a return:

  • Your item must be unworn and unused
  •  With tags, and in its original packaging
  • You’ll also need the receipt or proof of purchase

    To start a return, b4nbklys@icloud.com

Returns will need to be picked up in-person

Ben will send text instructions

On how to book a collection

Items sent back without requesting a return

Will not be accepted


Damages and issues


Please inspect your items upon reception

And contact ben immediately if:

  • The item (s) is defective, damaged or wrong

 So that ben can make the issue right


Exceptions / non-returnable items


These items cannot be returned:

  • Perishable goods (such as food or flowers)
  • Digital products (such as downloads)
  • Personal care goods
  • Ben does not accept returns for tech items

    Sale items or gift cards are also not returnable